Currently Renting

As a renter, it’s imperative to have all the relevant information and contacts about your rental property.

For Non-Urgent Repairs

To request general maintenance, kindly complete the form below and provide as much detail as possible. Once approved by the rental provider, non-urgent maintenance requests will be assigned to skilled tradesmen and scheduled for the next business day. In cases where damage is determined to be the result of renter negligence or malicious damage, the renter bears the responsibility for repair costs, as outlined in the lease agreement.

As per the terms of the lease, renters are required to facilitate access to the property for tradesmen. This involves being present at the property to grant access. The tradesperson will contact the renter in advance using the provided contact number or, if necessary, utilise our office spare keys.

For Urgent Repairs

If you encounter a situation outside of our regular office hours, including weekends, and deem it urgent requiring immediate attention for a repair, please consult the following list of tradesmen and their contact information. If you are uncertain whether the issue warrants immediate repair, we encourage you to get in touch with the respective tradesman to discuss the matter so they can assess whether immediate action is necessary.

Electricians

Miller Watts Electricians | 0406 053 372
Briggs Electricals | 0412 361 203

Plumbing

Kamara Plumbing | 0448 773 949
Mccarthy Plumbing | 03 9931 0905

Locksmith

Wynns Locksmith | 03 9690 8888
MCS South Yarra Locksmiths | 03 9867 5958

An urgent repair is considered to be:

  • Water pipes that have broken or burst
  • Blocked or broken toilet (if second toilet is not available)
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of the gas, electricity or water supply to the premises
  • A failure or breakdown of any essential service on the premises for water or cooking
  • Hot water service failure
  • Any fault or damage that causes the premises to be unsafe or not secure
Maintenance Request
If you need maintenance for your rental property, kindly complete the provided form and provide as much detail as possible. Our property manager will promptly attend to your request.